Disaster recovery for your telephony system - 1

So what would you do if you couldn't access your normal place of work? Assuming you don't operate on a mobile alone, how would current and potential customers reach you?

Here are a few methods you could use:-

1. have your phone provider re-route incoming calls to another number you specify
   
2. use a non geographic number (such as 0870, 0845, etc) so you, or your provider, can re-route incoming calls yourself.
   
3. ensure current clients have your emergency contact details
   
4. set up incoming calls to automatically route to another number if not answered
   

We'll explore these a little further over the next few days

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